How to check and print proof of a TM30 filing
Don't close the system as soon as you've filed. Check the records were saved and keep the proof.
Why keep proof
- Search only goes back 7 days: the search page only shows records with a check-in date in the last 7 days. After that you can't look them up yourself
- No automatic confirmation: you have to export the proof yourself
- Evidence for officers: if you're inspected or asked later, the proof shows you filed on time
- Guests may ask: some foreigners need proof of where they stay when dealing with immigration
How to find and check a filing
Go to the search page
Log in and go to Inform Accommodation > Search.
Choose the property
Choose your property. With many properties, type the name to search.
Enter criteria and search
Enter the check-in date or other criteria such as the guest's name, then click search.
Open the record
Click the View icon and check the name, passport number and nationality are correct.
Search covers addresses in every status (Approved, Inactive and Deleted).
How to export the proof
Find the record
Search by guest name or the date you filed.
Click the View icon
Open the record you need.
Click Export
The system creates a proof of notification that you can print for immigration officers.
How to store it
- Export right after filing each day. Don't wait more than 7 days
- Keep folders by date, for example
TM30/2026-11/2026-11-15 - Keep the Excel file you imported alongside, to compare guest lists later
- The proof contains guests' personal data. Store it where only authorised staff can access it
Stop typing passport details by hand
Upload passport photos and TM30Auto reads the name, gender, passport number and nationality, then gives you the Excel file in immigration's template. It runs on your device and photos are never uploaded. 5 free scans a day.
This article is general information for accommodation operators, not legal advice. Immigration rules and websites can change. Check the latest requirements with your local immigration office.